CLIENT AGREEMENT
In order to train with The Barracks Gym we will require you to abide by our Terms and Conditions. This Client Agreement must be adhered to from the time you make your initial or upfront payment to The Barracks Gym. Please read through carefully to ensure that you understand our processes so that your time with us is as enjoyable and hassle free as possible.
In order to train with The Barracks Gym we will require you to abide by our Terms and Conditions. This Client Agreement must be adhered to from the time you make your initial or upfront payment to The Barracks Gym. Please read through carefully to ensure that you understand our processes so that your time with us is as enjoyable and hassle free as possible.
1) INFORMED CONSENT
1.1. General Statement of Program Objectives and Procedures:
I understand that this physical training program may include exercises to build the cardio respiratory system (heart and lungs), the musculoskeletal system, (which involves muscular endurance, strength and overall flexibility), and to improve body composition (increasing muscle and bone and decreasing body fat). Exercise includes aerobic activities, such as walking, running, bicycle riding, rowing machine, group aerobics, swimming and other aerobic activities, weight lifting using dumbbells, machines and other equipment to improve muscular strength and endurance, as well as flexibility exercises to improve joint range of motion.
1.2. Description of Potential Risks
I understand that the reaction of the heart, lung, blood vessels as well as other systems to exercise cannot always be predicted with accuracy. I know there is a risk of certain abnormal changes occurring during the following exercise, which include abnormalities of blood pressure or heart attacks as well as other side effects. Use of weight lifting equipment, and engaging in heavy body calisthenics may lead to musculoskeletal strains, pain and injury if adequate warm-up, gradual progression, and safety procedures are not consistently followed. I understand that The Barracks Gym shall not be liable for any damages arising from personal injuries sustained by the client while and during and/or from a personal training program does so at his/her own risk. Client assumes full responsibilities for any injuries or damages which may occur during and/or after training.
I hereby fully and forever release and discharge The Barracks Gym, its assigns and agents from all claims, demands, damages, rights of action, present and future therein.
I understand and warrant, release and agree that I am in good physical condition and that I have no disability, impairment or ailment preventing me from engaging in active or passive exercise that will be detrimental to heart, safety, or comfort, or physical condition if I engage or participate (other than those items fully discussed on the Health History Form).
I state that I have had a recent physical check up and have my personal physician's permission to engage in aerobic and/or anaerobic conditioning.
1.3. Description of Potential Benefits
I understand that a program of regular exercise for the heart, lungs, muscles and joints has many benefits associated with it. These may include a decrease in body fat, improvement in blood fats and blood pressure, improvement in physiological function and decrease in heart disease.
I have read the foregoing information and understand it. Any questions, which may have occurred, have been answered to my satisfaction.
1.1. General Statement of Program Objectives and Procedures:
I understand that this physical training program may include exercises to build the cardio respiratory system (heart and lungs), the musculoskeletal system, (which involves muscular endurance, strength and overall flexibility), and to improve body composition (increasing muscle and bone and decreasing body fat). Exercise includes aerobic activities, such as walking, running, bicycle riding, rowing machine, group aerobics, swimming and other aerobic activities, weight lifting using dumbbells, machines and other equipment to improve muscular strength and endurance, as well as flexibility exercises to improve joint range of motion.
1.2. Description of Potential Risks
I understand that the reaction of the heart, lung, blood vessels as well as other systems to exercise cannot always be predicted with accuracy. I know there is a risk of certain abnormal changes occurring during the following exercise, which include abnormalities of blood pressure or heart attacks as well as other side effects. Use of weight lifting equipment, and engaging in heavy body calisthenics may lead to musculoskeletal strains, pain and injury if adequate warm-up, gradual progression, and safety procedures are not consistently followed. I understand that The Barracks Gym shall not be liable for any damages arising from personal injuries sustained by the client while and during and/or from a personal training program does so at his/her own risk. Client assumes full responsibilities for any injuries or damages which may occur during and/or after training.
I hereby fully and forever release and discharge The Barracks Gym, its assigns and agents from all claims, demands, damages, rights of action, present and future therein.
I understand and warrant, release and agree that I am in good physical condition and that I have no disability, impairment or ailment preventing me from engaging in active or passive exercise that will be detrimental to heart, safety, or comfort, or physical condition if I engage or participate (other than those items fully discussed on the Health History Form).
I state that I have had a recent physical check up and have my personal physician's permission to engage in aerobic and/or anaerobic conditioning.
1.3. Description of Potential Benefits
I understand that a program of regular exercise for the heart, lungs, muscles and joints has many benefits associated with it. These may include a decrease in body fat, improvement in blood fats and blood pressure, improvement in physiological function and decrease in heart disease.
I have read the foregoing information and understand it. Any questions, which may have occurred, have been answered to my satisfaction.
2) MEMBERSHIPS AGREEMENT
2.1. Membership Purchases and Payments
Induction Package - The Induction Package is compulsory for all new members to The Barracks Gym. The Induction Package includes a 60min session on a Monday followed by 2 weeks of consecutive training. The fee is paid in advance and is non refundable. The payment will be made over the phone using either visa or Master Card.
Group Training - Group Training memberships are paid in advance either weekly or fortnightly and will automatically commence 2 weeks after your scheduled Monday Induction. The Barracks Gym membership payments shall be made via automatic debited payment (credit card or debit card) using our client management system PTMinder with Stripe as the payment gateway. Upfront payments of 3 months, 6 months or 12 months are available and will be paid via the Store in the PTMinder app. The upfront payments are non-refundable so please take into consideration your potential enlistment date.
Group Training Casual Pass - Casual passes may be purchased via the client management system phone app (PTMinder). Casual passes must be purchased at least 15 minutes prior to the scheduled start time of the group training session.
Personal Training - If a client agrees to partake in 'ongoing' Personal Training the cost will be added to their weekly or fortnightly debit. For 'once off' Personal Training sessions the client must purchase a session via the client management system phone app (PTMinder) not less than 24 hours prior to the scheduled start time of the agreed Personal Training session.
Online Training - Online Training memberships are paid in advance either weekly or fortnightly. The Barracks Gym membership payments shall be made via automatic debited payment (credit card or debit card) using our client management system PTMinder with Stripe as the payment gateway.
2.2. Missed Payments
Late or rejected direct debit payments:
(a) You must ensure there is enough money on your nominated card on the usual payment day, or the next working day if that falls on a day when banks do not process payments (ie Public Holiday).
(b) If there is not enough money on your nominated card on the usual payment day, or there is another reason that your account was unable to be debited (except one within the Biller’s control), you will be charged the Biller’s Administration Fee of $11.95. Prior arrears may also be included.
(c) Your membership will be immediately suspended until all arrears are paid.
(d) You authorise our Biller to deduct any unpaid arrears outstanding on your account.
2.3. Freeze Policy
Members may put their membership on hold, in 2 week increments, for up to eight (8) weeks. A fee of $10 will be charged per freeze request (Freeze fee will be waived for clients attending military courses and deployments). Notice of intent to freeze one's account must be submitted to The Barracks Gym via email at team@thebarracksgym.com.au no less than 4 weeks (28 days) prior to the freeze date. The freeze request must state both the freeze start date and reactivation date. Members who provide insufficient notice cannot be guaranteed a timely stop on billing. Members will not be billed for memberships during the freeze weeks. Billing will resume automatically upon stated reactivation date.
2.1. Membership Purchases and Payments
Induction Package - The Induction Package is compulsory for all new members to The Barracks Gym. The Induction Package includes a 60min session on a Monday followed by 2 weeks of consecutive training. The fee is paid in advance and is non refundable. The payment will be made over the phone using either visa or Master Card.
Group Training - Group Training memberships are paid in advance either weekly or fortnightly and will automatically commence 2 weeks after your scheduled Monday Induction. The Barracks Gym membership payments shall be made via automatic debited payment (credit card or debit card) using our client management system PTMinder with Stripe as the payment gateway. Upfront payments of 3 months, 6 months or 12 months are available and will be paid via the Store in the PTMinder app. The upfront payments are non-refundable so please take into consideration your potential enlistment date.
Group Training Casual Pass - Casual passes may be purchased via the client management system phone app (PTMinder). Casual passes must be purchased at least 15 minutes prior to the scheduled start time of the group training session.
Personal Training - If a client agrees to partake in 'ongoing' Personal Training the cost will be added to their weekly or fortnightly debit. For 'once off' Personal Training sessions the client must purchase a session via the client management system phone app (PTMinder) not less than 24 hours prior to the scheduled start time of the agreed Personal Training session.
Online Training - Online Training memberships are paid in advance either weekly or fortnightly. The Barracks Gym membership payments shall be made via automatic debited payment (credit card or debit card) using our client management system PTMinder with Stripe as the payment gateway.
2.2. Missed Payments
Late or rejected direct debit payments:
(a) You must ensure there is enough money on your nominated card on the usual payment day, or the next working day if that falls on a day when banks do not process payments (ie Public Holiday).
(b) If there is not enough money on your nominated card on the usual payment day, or there is another reason that your account was unable to be debited (except one within the Biller’s control), you will be charged the Biller’s Administration Fee of $11.95. Prior arrears may also be included.
(c) Your membership will be immediately suspended until all arrears are paid.
(d) You authorise our Biller to deduct any unpaid arrears outstanding on your account.
2.3. Freeze Policy
Members may put their membership on hold, in 2 week increments, for up to eight (8) weeks. A fee of $10 will be charged per freeze request (Freeze fee will be waived for clients attending military courses and deployments). Notice of intent to freeze one's account must be submitted to The Barracks Gym via email at team@thebarracksgym.com.au no less than 4 weeks (28 days) prior to the freeze date. The freeze request must state both the freeze start date and reactivation date. Members who provide insufficient notice cannot be guaranteed a timely stop on billing. Members will not be billed for memberships during the freeze weeks. Billing will resume automatically upon stated reactivation date.
3) CANCELLATION OR TERMINATION OF MEMBERSHIP AGREEMENT
3.1. Cancellation
Induction Package - Your Induction Package is paid in advance of your Induction start date and is not refundable. If you are unable to attend the Induction Session on the first day of your Induction Package start date (being a Monday) then you may reschedule. You have the option to reschedule up to two (2) months from the original start date of your Induction Package. Please email team@thebarracksgym.com.au not sooner than 12 hours prior to the arranged start date of your Induction Package with your intentions and new start date. Please note that the 2 week Induction Package is 2 weeks of consecutive training from the Monday start date.
Group Training Membership - You may cancel this Membership Agreement at any time. You must provide The Barracks Gym written notice via email to team@thebarraksgym.com.au or a letter mailed first-class of your intent to cancel, no less than 4 weeks (28 days) prior to the due date of your next billing payment. Failure to provide timely notice will result in a charge for the full amount of your next billing payment. The cancellation will take affect the subsequent billing day. If you fail to do so, your contract will be cancelled as of the date of the subsequent billing payment due date.
If, at the time of receipt of your cancellation notice, you have outstanding payments owed to The Barracks Gym, these payments must be made in full in order for the Membership Agreement to be considered cancelled. In the event that you fail to pay outstanding amounts owed, your membership will be considered suspended, the Membership Agreement will not be cancelled, and The Barracks Gym reserves the right to pursue additional avenues or means to receive monies owed.
Personal Training - The Barracks Gym works on an appointment based schedule to allow you the time required for your personal training session.
Sessions will generally be 60 minutes. Please be on time for your appointments. If you are late for a session it will still end at the scheduled time. If you are more than 15 minutes late for a session, it will be considered a no-show and you will be required to pay the fee for the session.
Due to this schedule it is important that you give us sufficient notice when you need to cancel an appointment. This means a cancellation should be made at least 24 hours before the scheduled appointment. Failure to cancel a training session within this time will result in you being charged for the session. Should you wish to reschedule an appointment, a minimum of 24 hours notice is required. We will do our best to accommodate this.We understand that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24 hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if we are notified prior to the session start time. No-shows are not eligible for the free cancellation.
Online Training - Clients agree to a minimum of eight (8) weeks of online training before they have the right to cancel their membership. Upon completion of the initial 8 weeks, clients maintain the right to cancel their payment at least 2 weeks (14 days) in advance of the next scheduled billing date. Cancellation must be done in writing by email to team@thebarracksgym.com.au.
3.2. Termination
The Barracks Gym also reserves the right to terminate your membership if an impasse is reached with the client. As long as the client adheres to The Barracks Gym Coaching Guidelines and Gym Rules the client should see an enjoyable and successful outcome to their training.
Examples of terminable offences may include but are not limited to:
- 3 consecutively missed payments
- lack of adherence to Coaching Guidelines and Gym Rules
- dangerous behaviour towards themselves and other gym members
- acting against the guidance of health professionals for reasons of ill health and/or injuries
3.1. Cancellation
Induction Package - Your Induction Package is paid in advance of your Induction start date and is not refundable. If you are unable to attend the Induction Session on the first day of your Induction Package start date (being a Monday) then you may reschedule. You have the option to reschedule up to two (2) months from the original start date of your Induction Package. Please email team@thebarracksgym.com.au not sooner than 12 hours prior to the arranged start date of your Induction Package with your intentions and new start date. Please note that the 2 week Induction Package is 2 weeks of consecutive training from the Monday start date.
Group Training Membership - You may cancel this Membership Agreement at any time. You must provide The Barracks Gym written notice via email to team@thebarraksgym.com.au or a letter mailed first-class of your intent to cancel, no less than 4 weeks (28 days) prior to the due date of your next billing payment. Failure to provide timely notice will result in a charge for the full amount of your next billing payment. The cancellation will take affect the subsequent billing day. If you fail to do so, your contract will be cancelled as of the date of the subsequent billing payment due date.
If, at the time of receipt of your cancellation notice, you have outstanding payments owed to The Barracks Gym, these payments must be made in full in order for the Membership Agreement to be considered cancelled. In the event that you fail to pay outstanding amounts owed, your membership will be considered suspended, the Membership Agreement will not be cancelled, and The Barracks Gym reserves the right to pursue additional avenues or means to receive monies owed.
Personal Training - The Barracks Gym works on an appointment based schedule to allow you the time required for your personal training session.
Sessions will generally be 60 minutes. Please be on time for your appointments. If you are late for a session it will still end at the scheduled time. If you are more than 15 minutes late for a session, it will be considered a no-show and you will be required to pay the fee for the session.
Due to this schedule it is important that you give us sufficient notice when you need to cancel an appointment. This means a cancellation should be made at least 24 hours before the scheduled appointment. Failure to cancel a training session within this time will result in you being charged for the session. Should you wish to reschedule an appointment, a minimum of 24 hours notice is required. We will do our best to accommodate this.We understand that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24 hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if we are notified prior to the session start time. No-shows are not eligible for the free cancellation.
Online Training - Clients agree to a minimum of eight (8) weeks of online training before they have the right to cancel their membership. Upon completion of the initial 8 weeks, clients maintain the right to cancel their payment at least 2 weeks (14 days) in advance of the next scheduled billing date. Cancellation must be done in writing by email to team@thebarracksgym.com.au.
3.2. Termination
The Barracks Gym also reserves the right to terminate your membership if an impasse is reached with the client. As long as the client adheres to The Barracks Gym Coaching Guidelines and Gym Rules the client should see an enjoyable and successful outcome to their training.
Examples of terminable offences may include but are not limited to:
- 3 consecutively missed payments
- lack of adherence to Coaching Guidelines and Gym Rules
- dangerous behaviour towards themselves and other gym members
- acting against the guidance of health professionals for reasons of ill health and/or injuries
4. TWO WEEK INDUCTION PHASE
All new members of The Barracks Gym will go through a 2 Week Induction Phase. During the 2 Week period the Coaching Staff will monitor the following attributes:
Commitment to training
- Check in to all of your training sessions that you attend.
- If you miss a training session we expect to see you utilise the open gym times to 'make up' the training session.
Integrity
- We expect 100% honesty throughout your training with us.
- This includes counting all your repetitions during training sessions and no lying about PFA scores.
Team Work
- Put in effort to get to know other TBG members.
- Do you lift others up or drag them down?
Adherence to Coaching Instruction
- Follow the Coaches directions relevant to injuries.
- Respond openly to constructive criticism.
- Adhere to the gym rules.
Group Training Membership Payments
- Your Group Training membership payments will automatically commence 2 weeks after your scheduled Monday Induction Session. If you do not wish to continue training with The Barracks Gym at the end of the 2 Week Induction Package then please email team@thebarracksgym.com.au with your intentions to no longer continue training.
- Once your Group Training membership commences you must then adhere to the Membership and Cancellation Agreement as depicted above.
This will allow The Barracks Gym Coaching Staff to determine your level of dedication to the training.
All new members of The Barracks Gym will go through a 2 Week Induction Phase. During the 2 Week period the Coaching Staff will monitor the following attributes:
Commitment to training
- Check in to all of your training sessions that you attend.
- If you miss a training session we expect to see you utilise the open gym times to 'make up' the training session.
Integrity
- We expect 100% honesty throughout your training with us.
- This includes counting all your repetitions during training sessions and no lying about PFA scores.
Team Work
- Put in effort to get to know other TBG members.
- Do you lift others up or drag them down?
Adherence to Coaching Instruction
- Follow the Coaches directions relevant to injuries.
- Respond openly to constructive criticism.
- Adhere to the gym rules.
Group Training Membership Payments
- Your Group Training membership payments will automatically commence 2 weeks after your scheduled Monday Induction Session. If you do not wish to continue training with The Barracks Gym at the end of the 2 Week Induction Package then please email team@thebarracksgym.com.au with your intentions to no longer continue training.
- Once your Group Training membership commences you must then adhere to the Membership and Cancellation Agreement as depicted above.
This will allow The Barracks Gym Coaching Staff to determine your level of dedication to the training.
5. COACHING GUIDELINES AND GYM RULES
5.1. The Barracks Gym Ethos
- Team First
- Sense Of Family
- Sense Of Humour
- Integrity
- Act With The Values Conducive To That Of A Serving Member Of The ADF or Police.
5.2. Coaching Guidelines and Gym Rules
- Say hi to the coaches.
- Say hi to the new members (you were once a new member).
- Turn up on time. If you miss the warm up you cannot participate in the session.
- Report all injuries immediately.
- Follow the direction of the coaches and/or health professionals for all management of injuries.
- Shirts and singlets must always be worn during training.
- Do not miss reps. Even if it means you'll be the last person to finish the session.
- Do not talk whilst the coaches are giving explanations.
- Do not lie about your fitness test results regardless of how shit you think you did.
- Never settle for the bare minimum standard.
- Get to know everyone in the gym. You may work side by side one day at war.
- Don't hesitate to give shit to each other and the coaches.
- Spew in the toilet or outside. Not in the sink.
- Keep hygiene to a high standard and clean up after yourself.
5.1. The Barracks Gym Ethos
- Team First
- Sense Of Family
- Sense Of Humour
- Integrity
- Act With The Values Conducive To That Of A Serving Member Of The ADF or Police.
5.2. Coaching Guidelines and Gym Rules
- Say hi to the coaches.
- Say hi to the new members (you were once a new member).
- Turn up on time. If you miss the warm up you cannot participate in the session.
- Report all injuries immediately.
- Follow the direction of the coaches and/or health professionals for all management of injuries.
- Shirts and singlets must always be worn during training.
- Do not miss reps. Even if it means you'll be the last person to finish the session.
- Do not talk whilst the coaches are giving explanations.
- Do not lie about your fitness test results regardless of how shit you think you did.
- Never settle for the bare minimum standard.
- Get to know everyone in the gym. You may work side by side one day at war.
- Don't hesitate to give shit to each other and the coaches.
- Spew in the toilet or outside. Not in the sink.
- Keep hygiene to a high standard and clean up after yourself.
