Legal

Privacy Policy

Effective Date: 3 August 2026

1. Introduction

Barracks Enterprise ("we", "our", or "us"), trading as The Barracks Gym, is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, join The Barracks Gym Academy, purchase our products or services, or interact with us.

Our business is based in Newcastle, New South Wales, Australia.

2. What Information We Collect

We may collect personal information including:

  • Your name
  • Email address
  • Phone number
  • Postal address (if required)
  • Date of birth (where relevant)
  • Emergency contact information (for coaching clients)
  • Health and fitness information you voluntarily provide
  • Career goals and recruitment information
  • Payment and billing information (processed securely through third-party payment providers)
  • Website usage information
  • IP address and browser information
  • Communication records between you and The Barracks Gym

3. How We Collect Information

We collect information when you:

  • Visit our website
  • Create an Academy account
  • Purchase a membership or coaching service
  • Complete forms or questionnaires
  • Subscribe to our emails
  • Book a consultation
  • Contact us via email, social media or our website
  • Participate in surveys or promotions

4. How We Use Your Information

We use your information to:

  • Deliver our coaching, courses and Academy services
  • Create and manage your account
  • Process payments
  • Provide customer support
  • Personalise your experience
  • Monitor progress (for coaching clients)
  • Send Academy updates and educational content
  • Improve our services
  • Respond to enquiries
  • Comply with legal obligations

We will only use your personal information for the purposes for which it was collected or where otherwise permitted by law.

5. Marketing Communications

With your consent, we may send you:

  • Newsletters
  • Course updates
  • Promotions
  • New Academy releases
  • Coaching offers

You can unsubscribe at any time using the unsubscribe link in our emails.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Measure website performance
  • Deliver relevant advertising

We may use services including:

  • Google Analytics
  • Meta (Facebook) Pixel
  • ACR365 analytics and automation tools

You can disable cookies through your browser settings.

7. Third-Party Services

We use trusted third-party providers to operate our business.

These may include:

  • ACR365
  • Stripe
  • Google Workspace
  • Meta (Facebook)
  • Google Analytics
  • Email marketing providers
  • Video hosting platforms

These providers may process personal information on our behalf in accordance with their own privacy policies.

8. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

While we implement appropriate security measures, no method of electronic transmission or storage is completely secure.

9. Disclosure of Personal Information

We do not sell your personal information.

We may disclose your information:

  • To trusted service providers who assist in operating our business
  • Where required by law
  • To protect our legal rights
  • With your consent

10. Access and Correction

You may request access to the personal information we hold about you.

You may also request corrections if your information is inaccurate or incomplete.

To do so, contact us using the details below.

11. Health Information

Where you choose to participate in coaching services, you may provide health, fitness or medical information.

This information is collected solely to provide safe and appropriate coaching services and will be handled confidentially.

12. Children's Privacy

Our services are not intended for children under the age of 16 without parental or guardian consent.

13. Overseas Disclosure

Some third-party providers may store information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: